Customer Service Feedback

Hi there, we’d love to hear from you! Your feedback helps us grow and serve you better. This will only take 2 minutes.

FoodCourt Registered Phone Number

What’s one thing you wish the FC app could do better or differently right now?

Are there any features or tools you’ve seen on other apps (Food or E-commerce) that you’d love to see on the FC app?

How easy or difficult is it for you to find what you’re looking for on the app (e.g., restaurants, discounts, products)?

very difficultsomewhat difficultneutralsomewhat easyvery easy

What could make it easier with reference to the question above?

Would you be interested in more personalised meal recommendations based on your past orders or dietary preferences?

Yes, based on my past ordersYes, based on dietary preferencesNo, based on my past ordersNo, based on dietary preferences

If we added meal plans, bundles (e.g., lunch for a week), or subscription packages—would that interest you? Why or why not?

Outside of food, what categories would you love to shop for on the FC app (e.g., groceries, electronics, health products etc)?

Would you be interested in ordering food or drinks for events (birthdays, parties, work meetings) directly from the app? If yes, what would make that feature useful for you?

If FoodCourt started offering curated lifestyle experiences (e.g., chef-at-home dinners, mobile bars, cooking classes), would you be interested? What kind of experience would excite you most?

How do you feel about the current pricing and value for money?

satisfiedmixedunsatisfied

What would make you order more often (e.g., loyalty rewards, discounts, faster delivery)?

If we could build one feature or service that would make the FC app your favorite app in Nigeria, what would it be?

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Customer Service Feedback

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